Frequently Asked Questions

Orders & Shipping

You can order as a guest or can create an account, which will help us to provide you essential information about the products and your orders. If you want to create an account go to my account section, under this section you will have an option to register or login (if you already have an account).

Currently we ship only to India. We offer nationwide shipping through our various shipping partners.

Yes we do offer COD on all orders above Rs 300.

We don’t have any delivery charges for our products, unless otherwise mentioned along with your promotional coupons.

Your orders will usually be dispatched between 1-2 working days. With most logistics options they should arrive within 4-5 days.

In my account section, you will have a history of your orders which you can go through and find the status of the order. You will also be receiving sms and emails from our shipping partners to inform you about the

We use Razorpay, which is a trusted payment gateway. No information is stored on file with us, you can also check our privacy policy for further details on how we handle your private data.

Yes, as per product category GST is charged between 5-12%. If you are a registered business and intend to buy products for reselling, please register as a wholesaler to get multiple copies of the tax invoices for your GST compliance.

Returns, Cancellations & Exchange

As we are selling food products, returns are not accepted for food safety reason. However, if you have any issues with the quality of products you can raise a ticket from your account or send an email to [email protected] we will get back to you with a solution.

In an unlikely case that you receive a damaged or wrong product, please reach out to us via support ticket area or by an email to [email protected] We will promptly provide you a solution to your problem.

In a case that your return has been authorized by the customer support team, you will be guided by the team on the procedure to return, replace or refund the item.

Please write to us at [email protected] or contact us via messenger or support tickets section of your account page.

Please contact us at [email protected] with the order details and the changes you want to do to your shipping details

Yes. To cancel any order, go to the my account section and check your order number and proceed with the cancellation request. In case of any issues, please write to us at [email protected]